FAQs

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FAQs2021-07-22T08:51:09+00:00
A frame board can use in outdoor?2021-07-02T09:43:10+00:00

Certainly! A frame board have anti-rust aluminum profile material. It is a great option to display your promotion at any place.

Can I get custom A frame board?2021-07-02T09:37:47+00:00

Sure, you can custom made the size and poster. If you want us to help you custom print poster, pelase fill the contact form to upload file or send us Email,

What’s your lead time on A frame board?2021-07-02T09:32:54+00:00

A frame board frame have in stock, if you just need frame lead time is 7 days. Custom poster A frame sign lead time is 10-15 days. For mass order please tell us more details to calculate the time.

Where do you manufacture your products?2021-07-03T09:18:51+00:00

We do all of our production, fabrication and assembly in China.

How do you package the products?2021-07-02T09:19:34+00:00

All the signages are package with polywood case. Recycling bins ara package with thick carton case. We will make a strong package to protect products from damage.

How can I get a sample?2021-07-02T09:16:55+00:00

Fill the contact form to tell us which products you want . And please notice that sample is not free, but we will return you back the sample fee in the formal order.

Do you offer installation service?2021-07-02T09:11:44+00:00

No, we will send you installation accessories, so you can install by yourself easily or find expert to help you install the signs.

Do you ship to USA, AU, UK, Canada……?2021-07-02T09:05:44+00:00

We can ship to worldwide via DHL, Fedex, TNT, UPS, Air freight and Ocean freight. Please fill the contact form to tell us your delivery address.

What’s your return policy?2021-07-02T09:01:57+00:00

All of our products are custom-made, therefore, we cannot accept returns unless it is defective and in this situation we will resolve the issues.

Do you provide warranty on your products?2021-07-02T08:59:19+00:00

We guarantees all products with 3 years and LED module and transformer accessories for 1 year. We will refinish or replace the defective products at no cost.

Can I use your recycle bins in indoor?2021-07-02T08:54:41+00:00

Of course, Fill the contact form to tell us the specific name of the items you are interested to get a quote.

What’s your lead time on recycle bins?2021-07-02T08:50:59+00:00

For the items we have in stock lead time is 7-10 days. If you want to custom make recycle bins lead time is 10-15 days. For mass order and fully custom recycle bins please tell us details to calculate the time.

Can you custom logo, dimension and colors.2021-07-02T08:45:29+00:00

The answer is yes! You can choose items from our recycle bin products and custom logo, dimension and colors. Or send us artwork to fully custom make a new design bins.

What material you use on recycling bins?2021-07-02T08:39:21+00:00

We make stainless steel and galvanized steel recycling bins. Inner barrel use galvanized steel and plastic material.

What dimensioanl signs use for?2021-07-02T08:28:20+00:00

Dimensional signs without led inside are more cost-saving than led letters. They most be used in inside as office lobby sign, door and room name sign. Stainless steel letter use in outside for thoes business not open in night, also display street number and address.

Can I get plaque and plate?2021-07-02T08:18:23+00:00

Absolutely, we offer custom made plaque and plate with stainless steel, acrylic and PVC material.

How to install dimensional signs?2021-07-02T08:15:00+00:00

Cast metal letter we can weld ears at the edge, or inside fill PVC for wall stick.

PVC Letter and acrylic letetr are glasa glue or double tape stick on the wall.

Foam letter normally make large size, they can free standing on the floor.

What’s your lead time on dimensioanl signs?2021-07-02T08:09:04+00:00

For dimensioanl signs we need 10 days to finish the production.

What’s different between cast SS letter and flat cut SS letter?2021-07-02T07:55:00+00:00

Cast stainless steel letter is hollow in the back with welded metal edge frame, it have a greater depth than solid flat cut letter. Flat cut letter is more cost-saving than case letter.

Can I make my neon signage with double lines?2021-07-03T09:16:17+00:00

It’s a option, if your neon signage have enough size to make double lines. Please send us the file and we will calculate the size and give you the best option.

What’s the diameter of neon tube?2021-07-02T07:45:23+00:00

Diameter we have: 6mm, 8mm and 12mm. We will choose the type accoring to the size of your neon signage.

What’s your lead time on neon business signage?2021-07-02T07:39:36+00:00

Less than 20 pcs we need 10-15 days to finish the production. 20-50 pcs around 15-20 days. 50-100 pcs around 20-25 days.

How to install neon signage?2021-07-02T07:34:59+00:00

We will laser cut holes on the neon signage board, you can install by screw or hanging with chain. FPlease fill the contact form to tell us how you will install your neon signage.

My neon sign can use in outdoor?2021-07-02T07:30:35+00:00

Please notice that not all neon sign can use in outdoor, we default make neon for interior. If you want to use in outdoor please tell us in your inquiry form or send us E-mail.

Can I get custom logo, size, shape and color?2021-07-02T07:27:43+00:00

Sure, send us logo file in vector CDR, AI or PDF format, tell us the size you want. You can choose square shape or cut out outline in logo. Neon tube color we have: white, red, yellow, blue, green, pink, orange, light green and light orange color.

Which type are suitable to make large size?2021-08-09T07:00:06+00:00

The fisrt option is fabric light box. It can use in outside with waterproof material and more cost-saving than acrylic and stainless steel.

I want to display menu which type I should choose?2021-07-02T07:03:42+00:00

Poster light box is the best option. It’s light and snap frame make it easy to change poster

They can use in outdoor?2021-07-02T06:59:42+00:00

Except for poster light box, they can use in outside with waterproof led module and transformer and anti-rust material.

How to install light box?2021-07-02T06:56:53+00:00

Double sided light box can be suspended or side wall mounted with pole. Single sided light box wall mounted with back sided hardy holes and screws. Anywany we will send you installa accessories so you can install iy easily.

Can I custom logo, dimension and shape?2021-07-02T06:52:36+00:00

No problem, send us logo file with vector AI, PDF or CDR format and tell us the dimension you want to make for your light box sign. Except for poster light box, we can custom make the shape like round, square, logo shape or else.

What’s your lead time on light box signs?2021-07-02T06:46:50+00:00

Typically we need 10-15 to finish custom light box sign.

How do I know what size I need?2021-07-02T07:20:08+00:00

Measure the maximun length and width of the space you will install, and then we will calculate the the fit size.

How to do if I don’t have artwork?2021-07-02T08:05:13+00:00

Don’t worry, we will help you make signage artwork and you just need to send us logo file and tell us your requirement.

Can I use my artwork?2021-07-02T07:12:19+00:00

Of course, upload your artwork on our contact page or send us Email. You can send us in vector CDR, AI, PDF format.

What colors you have?2021-07-02T08:03:21+00:00

For painting we can custom PMS(Pantone) color, tell us color value we will custom make it without extra fee.

Acrylic colors we have: clear, white, black, blue, green, red, pink, orange, yellow, gray, purple.

Metal fabricated color we have: Brushed silver, gold, rose gold, titanium black; Mirror view silver, gold, rose gold; Wood grain view.

Can I get a custom font?2021-07-02T07:21:06+00:00

Definitely, you can custom the font you want without extra cost. Email us to tell the font name or send us font files.

What’s your lead time of led letters?2021-07-02T07:12:32+00:00

We need 10-15 days to finish led illuminated letter sign.

How to choose if I want to use in outdoor/indoor?2021-07-02T04:07:22+00:00

If you want to install in outdoor, the best options are frontlit letters, backlit letters and marquee letters which with stainless steel material. Acrylic letters are more suitable for indoor use.

How are letter signs installed?2021-07-02T04:10:23+00:00

Frontlit letter typically wall mounted with hardy holes and screws; Backlit letters can use stud and spacer; Acrylic letter use stud or glass glue; Marquee letters normally freestanding, or welding ears for wall mounted; All the letters can mounted on raceway if you need and we will send you install accessories.

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